The Financial Services Authority (FSA)
Both lenders and advisers have to be authorised by the FSA if they wish to be active within the equity release sector. This means that both parties have to abide by the Conduct Of Business Rules laid down by the FSA, both for press and TV advertising, for product literature, for Key Facts Illustrations, and for conducting business with consumers.
Additional consumer protection is provided by The Financial Ombudsman Service in the event that a complaint cannot be settled satisfactorily.
